MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo

MouthShut Score

65%
3.96 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-9999899998

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Pathetic service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 24, 2022 10:29 PM 38 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Such a awful service. Lazy morons at all the stores in the name of customer advisors. Usual work hours of the outlets are till 9.30pm. I’ve been denied entry at 3 different stores in Visakhapatnam saying that there store is closed before 9pm. I walked in to MVP lenskart at 8.15 pm and they didn’t have a optician at the store. Moved to cbm compound store at 8.30 pm and they said that they are closed for the day. Then headed to dhondaparthy store at 8.45pm and surprisingly the executive at the store was like “ what would you like to buy” and without even listening to the response he stated that their store is closed. Out of curiosity I’ve been to Dabagardens store by 9.pm and they shutter down the outlet too. I should mention that the standards of the outlets in Visakhapatnam is just crap.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi There! Sorry to hear about your unpleasant experience. Please help us with your contact no#/at support@lenskart.com. We will get back to you as soon as possible.

Upload Photo

By: valyoo_lenskart | May 24, 2022  11:06 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Lenskart.com
1
2
3
4
5
X