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Hyderabad India
Harassing for additional charges
Jul 01, 2015 09:37 AM 16808 Views

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I bought a car in Oct , 2011 after getting loan from Family Credit Limited (Now L&T Finance) with loan number 918540 for which i have cleared all my EMIs for 36 months with out failing a single time through ECS.


During the loan period one of the executive from Family credit approached me for EMI to be paid in cash instead of ECS clearance , When i asked for the reason, the executive said that there is some technical problem in their ECS computer system.


So I have paid the EMI through cash in that month and the next month.


Once again same thing happened in my last EMI also(36th month).And the executive given the same reason (that there is technical problem in the ECS System.)All together I have to pay three EMIs in cash to their executives.


(During the loan period i have always maintained sufficient funds in my bank account to clear EMI. Never in my life i have missed an EMI)


Now after completion of my loan tenure in Oct 2014, i got a call from Family Credit Limited(Now L&T Finance) asking me to pay an additional amount of Rs 1800/- to get my NOC.


When i asked for the reason they said that this extra amount is for the cheque bounce charges that happened during those three times when i paid them in cash.


One thing that i din't understand is when there are sufficient funds in my account for clearing the EMI they did not clear it electronically and instead they collected in cash and now they say that there is a cheque bounce just to collect another 1800/- from me.


The funny part about the Family Credit Limited is that they don't even use emails to communicate the issue, because once if they send any email on this issue they can be dragged to court .So they are calling at least once in a day from last 6 months(Nearly i received 150 calls) to collect that extra money.


So my final request for all the seekers of loan is please never approach or apply loan in Family Credit Limited (Owned by L&T Finance).


Thanks for reading


M.P.Reddy


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