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MouthShut Score

67%
3.54 

Customer Service:

Staff Courtesy:

Shop No.4, Sector 11, Koparkhairane, Navi Mumbai 400709, MH

+91-22-32983844, +91-9970848944

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Unprofessional and dishonest company
Jan 18, 2018 11:51 PM 964 Views (via Mobile)

Customer Service:

Staff Courtesy:

The most unprofessional movers and packers I have seen in the last 3 years. A complete fraud company with absolute wrong survey resulting wrong estimation followed by surprises in actual loading day with tremendous harassment till unloading. All of a sudden loading stops, indirectly demanding huge money thereby promising a safer and quicker goods delivery by absolutely taking the advantage of the crucial time of customers.


No proper packing material received with absolute quantity which got used up very soon and no arrangement of getting the same from the SO CALLED supervisor. Over and Above saying "What will I do if I do not have the material "


Charing extra money as a toll over and above quotation which was never ever communicated by them prior(same was not charged by any other movers and packers)


Matter doesn't stop here, now harassment begins for unloading. Quicker time of delivery becomes "THE FARTHEST TIME" with absolute unprofessional and rude behaviour of the concern employee(Mr.Mahendra from Kolkata branch) by cheating us by not giving the final quotation with insurance thereby threatening not to unload without getting balance 10% money(which was already communicated by them before survey that balance needs to be cleared only after unloading at destination).


Most important part of the fact of "NOT ANSWERING PHONE CALLS AND EMAILS"(Mr.Mahendra and Mr.Rajkumar both from Kolkata branch) before unloading while the truck is on road. It was communicated my Mr. Mahendra that we may go ahead for complaint against them however first we need to pay them the money.


At the time of need no support received from Head office Bangalore and every now and then we have been told all false statement including false communication received from head office too.


Requesting all not to contact most unprofessional KUBER LOGISTICS PACKERS AND MOVERS to prevent absolute harassment along with time and money thereby falling in their trap.


Most worthless and dishonest employees of Kolkata branch are mentioned below


Mr. Mahendra Contact no.9332333844


Mr. Raj Kumar Contact no. 9602733844, 9330303844, 8209574956


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