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MouthShut Score

16%
1.61 

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Verified Member MouthShut Verified Member
Bargarh India
Playing with customer emotions
Jan 09, 2018 04:05 PM 17157 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Before 5 years I had purchased a insurance plan from kotak life insurance.but while claiming my policy they frusted me a lot.most of the insurance comapny are playing with customers emotions.while offering us a policy they behave us like they are our family members.but after taking a file from us they never respon to us.


customer service is not good at all.if you query with customer service they told sir please visit our branch for proper detail of your query.


claim settlement is like 0% in kotak life insurance.they always try to escape from claim settlement.


premium are also too much of expensive compar to other life insurance plan.


thare are less quantity of life insurance plans available on kotak.


staff attitute are good while opening a policy with them.but it willbe reverse while claim settlement.


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