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MouthShut Score

15%
1.38 

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Pune, Maharashtra India
WORST EVER - DO NOT FALL for the NAME
Jan 02, 2018 02:22 PM 2347 Views

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We recently bought 2 Kohler Commodes from a local dealer - Chamunda stones.


@ Rs 35000 each!


Don't be fooled by the name Kohler has in the market. They might be good in US etc but the customer service experience in India is just HORRIBLE.


ALSO BEWARE of CHAMUNDA STONES. DO NOT buy through them.


They did not give us the required parts for assembly, when they delivered the commodes. It's already a month and our installation is still imperfect leading to many issues.


Customer service is simply horrible. They shamelessly blame it on the dealer, as if the dealer was appointed by me!


They send a technician who it seems any only guide BUT WILL NOT INSTALL and that is a company guideline!


Hilarious!


Company expects me to know all the spare parts required for installation.


JUST COMPLETELY AVOID KOHLER in INDIA! OR BE READY FOR HEARTBURN


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