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34%
2.18 

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Kent

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Kent Customer Servicedesk
Dec 16, 2020 05:26 PM 3653 Views (via Mobile)

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The worst service ever. I requested for my Kent service on 16 dec 2020. I say in Gurgaon. I confirmed my address as well while requesting for the service. But they placed the request for sone Chhattisgarh address. I got so many calls from Chhattisgarh guy and I told him that’s not my location but he kept calling me again n again. I again called service desk but this time they dint picked up and some how my request again divered to udisa. Then I got minimum 10 calls from udisa guy.


Since morning I have received minimum 40 calls from different locations and in evening by luck my call got connected to service centre and when I explained this to the lady who picked the call. Instead of resolving my problem She rudely cut my call in between.


This kind of service is provide by such big company. Shame on this.


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