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MouthShut Score

53%
2.77 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

Rs. 10,590 (Launch price)

Kenstar

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Should you buy this cooler?
Mar 30, 2017 03:06 PM 5962 Views

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

The answer is a resounding NOOOOOOOOOOOOOO!


I bought Kenstar Icecool 60L on 7th March(2017) from Bajaj Electronics Chanda Nagar, Hyderabad.


Issue 1: Just a week into using it the main console gave up and upon calling the customer care they have replaced it in a week's time.


Issue 2: Then today(30/03/2017) when I try to turn it on, it won't start(was working fine last night). The problem I suspect could either be the replaced console or a failed motor which is pathetic considering its not even a month since I started using it.


Overall rating: 1 star.


Service & support: Ok.


Cooling & sound: When the cooler is on you have to turn up your TV volume. Cooling should be improved and noise should be under check.


Quality & durability: Great design/finish in a defective product, I believe it doesn't go through proper quality checks. You have 4 options: cool, swing, timer and speed(hi, medium & low).


Value for money: Don't buy it if you value your money.


In a nutshell don't go for remote controlled air coolers as the circuitry is cheap in comparison to ACs and it easily gives up when you have voltage fluctuations. Coolers with manual controls are the best bet especially, the local ones which last long in comparison to the branded ones.


Happy shopping.


NeoBat.


P.S: I didn't use voltage stabilizer during the 1st issue, but the 2nd time I did: even then it gave up.


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