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MouthShut Score

23%
1.85 

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

Rs. 10,590 (Launch price)

Kenstar

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Bhubaneswar, India India
Kenstar Icecool 60 litre air cooler
Mar 28, 2017 09:22 PM 6576 Views (via Mobile)

Service & Support:

Cooling and Sound:

Reliabiity & Satisfaction:

Value for Money:

I purchased a Kenstar Icecool 60 litres air cooler from Bajaj Electronics, Indira Nagar, Hyderabad on 28th March at 7.00 pm. I got the product loaded to my car and reached home by 8.00pm. After unpacking the air cooler, I connected it to main power connection. It ran fine for 15 mins, then the fan stopped. After multiple attempts to start it again, I wasn't successful. Then I lodged a complaint with Kenstar call center by calling 040-39404040. On 28th March around 1.00 pm a technician came and told me that the fan motor is gone. He told me that the motor would be replaced in 2 days.


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