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MouthShut Score

5%
1.09 

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Unprofessional Service
Mar 14, 2019 06:00 PM 1553 Views (via Mobile)

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Worst service ever. I booked online well in advance, paid upfront and clearly mentioned the pickup adress. Couple of days passed until the date of actual pickup when just 2hrs before the time of travel i am informed to come at a different pickup location. This happened at 11pm in the night. Its impossible to book a cab or anything at that time. I was alone with lot of luggage. Since i had already paid and that their refund policies are equally bad as their service, and that the information came so late, that at one point i did not what to do. And when i tried to talk this with their customer service, he was very arrogant and hung up the phone.


I would recommend Sandis Travel. Much more professional than these bunch of liars.


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