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6%
1.10 

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Most Unreliable ...
Apr 27, 2014 03:44 PM 53809 Views

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I had booked with KK for dropping my Daughter in law & 2 years old grandson to catch international flight. Despite reminding in advance the cab didn't come in time for pickup. She was to report at 10.30 pm. but cab didn't come till 7pm. Ultimately she was forced to call our relative who dropped her at Mumbai airport.


KK's driver contacted her when she was near Lonavala and asking her why she left? Being a lady travelling alone with an infant, she was under tremendous mental pressure and tension throughout.


Thanks to my relative who was very much available and dropped her at Mumbai airport instantly with a short notice of 15 minutes.


Whereas KK was unable to send a cab even when it was booked 3 days in advance. Now I am not at all using the services of KK, it being the most unreliable and arrogant. Not caring for the customers, will this reach to Kedar Kasar? whether he wants to improve efficiency of his company or happy with Corporate clients alone and not bothered about individual clients?


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