MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

65%
2.50 

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Travel to far East
Sep 12, 2017 09:29 PM 2218 Views

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

We boarded the flt on 22 July 17 around midnight and reached hotel fragrance imperial, Singapore sometime around 0700 hrs . we were told that check in will be at 1400 hrs and we will have to wait in the lounge where there were not adequate seating arrangement and people were sitting on the floor.How can some one after undertaking 12 hrs of night journey can wait to check in for another 7 hrs. It was a poorly planned trip at their end as there were many occasion when we had to wait for check in /check out(at the time of leaving Pattaya for bangkok and therefter while returning to India)




  1. The hotel in Singapore was very small and was like a cubicle . No room service even for luggage drop and pick up and no restaurant to serve you food in the evening. The hotel in Kuala lumpur was big but old and vintage TV, carpet in the room with poor maintenance. The worst was the hotel in Pattaya . It was like a cheap hotel of Paharganj and room charges were between Rs 1500/ to 2000/- . A two star filthy hotel ranking poorly among 500 hotels of Pattaya . I wonder one can go to this length for cost cutting. Even in bangkok, the room was ordinary though satisfactory . It could have been superior or deluxe available at a little higher price .




3 . We arrived at Bangkok and had to spend an hour plus at the airport for visa. we paid approx Rs 4000/-( 2000/- Baht) which was part of the package but was not fully reimbursed by Joy travels. The last three days of the tour had nothing except half day of bangkok city tour and therefore the trip could have been curtailed a bit to save time and money . The journey from Singapore to Kuala Lumpur could have been planned by air as it involves custom clearance at two points including luggage removal from bus


4 Overall the experience was poor and much below expectation . Should have tried the reputed and popular travel agents like thomas cook and Cox and Kings etc


Monalisa / RK Srivastava


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

Write a Review on Joy-travels.com

Write Review
X