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A-4, 101, Ashok Towers, Off Military Road, Marol, Andheri East, Mumbai 400072, MH

+91-22-29206999, +91-22-29256999

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Insulting and bad Communication
May 27, 2019 06:18 PM 322 Views (via Mobile)

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Jenson Tours Feedback


Tue 28/05/2019 12:47 a.m.


I got Jenson tours details from the Examiner, sent them an email in regards to Holyland tours but for some reason the price quotes was incorrect. Decided not to use Jenson, but through a very good friend of mine, I got the owners details and shocked by his language and communication


Please share this in the editorial team


Absolutely disgusted by his method of communication


[5/27, 21:32] E: Hi Jenson, my name is E_ _ _ _ _


C V gave me your details


[5/27, 21:33] E: I'm in Melbourne n looking for a trip next yr to the Holyland


[5/27, 21:33] E: We are a group of approx 12 to 14


[5/27, 21:33] Jenson Owner: PLEASE EMAIL AT JENSONWORLDWIDE@GMAIL.COM


[5/27, 21:33] E: Yes I did email


[5/27, 21:34] Jenson Owner: WHEN?


[5/27, 21:34] E: A few days ago


[5/27, 21:34] E: Infact I got a reply back


[5/27, 21:34] Jenson Owner: POSSIBLE CAN YOU RESEND IT?


[5/27, 21:35] E: But the person gave me details and then realised they gave me the incorrect price


[5/27, 21:36] E: It's working out a bit more


[5/27, 21:37] E: I seen the purple orchid and the tour is much cheaper


[5/27, 21:37] Jenson Owner: WE WORK ON QUALITY.


[5/27, 21:37] Jenson Owner: THEN GO FOR THAT.


[5/27, 21:37] E: Around the RS 100000/-


[5/27, 21:38] Jenson Owner: NO COMMENTS. DO WHAT YOU LIKE.


[5/27, 21:39] E: Thanks


[5/27, 21:41] E: But just some feedback


[5/27, 21:43] E: Please get the staff to check the emails when sending out details esp with the price


AUD 1900/- were including flights then when I sent an email to reconfirm


I got back a email saying Aud2500/-


[5/27, 21:51] Jenson Owner: YOU SHOULD READ ALL THE EMAIL AND TRY TO THINK WITH YIUR LITTLE BRAIN HOW IS IT POSSIBLE WITH AIRFARE??


[5/27, 21:55] Jenson Owner: IT'S AN TYPING ERROR. IMMEDIATELY WE SEND THE NEXT MAIL WITH CLARIFICATIONS. STILL IF YOU REPEAT THEN GOD ONLY CAN HELP YOU.


[5/27, 21:56] Jenson Owner: DO YOU KNOW HOW MUCH AUD 1900 IN INDIAN RUPPES??


[5/27, 22:05] E: Don't talk and waste my time


[5/27, 22:05] E: U and yr staff have no idea how to talk n correspond


[5/27, 22:05] E: If u cannot send correct email


[5/27, 22:06] E: Don't talk about my brain


[5/27, 22:06] E: Made a mistake of contacting you


[5/27, 22:07] E: Good communication trail I have to put out for publicity for Jenson tours


[5/27, 22:07] E: Sent this to C V too


[5/27, 22:09] E: Wats app is a very powerful tool if used wisely


[5/27, 22:11] Jenson Owner: NOTHING BEYOND THE HOLY BIBLE. FOR ME HOLY BIBLE IS MORE POWERFUL THAN WHATSAPP.


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