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Medical Care:

Staff Attitude:

15, IT Colony, Pedder Road, Cumballa Hill, Mumbai 400026, MH


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Good Hospital
May 07, 2018 04:13 PM 5462 Views (via Mobile)


Medical Care:

Staff Attitude:

My mother was recently treated at Jaslok hospital for a critical ailment that kept her in the ICU for over 30 days.

Our family has experienced many hospitals in connection with various critical ailments related to close family. We cannot think of any that we would place in a similar caliber of expertise, attention, care, depth of analysis, time taken with the patient and family, and commitment to the patient's recovery and well being. From the senior-most doctors to duty doctors through to the staff, the focus is singular: the patients critical care and recovery. What perhaps is equally exceptional is how the family is kept well informed and involved and even leveraged to the benefit of the patient where they can have role.

Like any organization, there are areas where improvements are possible, but none we find important enough to mention considering their relative importance. Also, if you are considering Jaslok, one should not expect shiny glass structures and fancy layout. However, if critical care, in-depth expertise, and concern for patient are the primary focus, we are not aware of a better place to be at.

We have chosen not to mention doctors by name in this review; and their reputations already far exceed what this review may add. However, to tailor the review to our direct experience, we interacted with departments of neurology, general medicine, cardiology, critical care, physiotherapy, and the hospital management team.

PS: In our particular case, the patient was moved via air ambulance(Air Rescue) from a different city. This was managed seamlessly and with continuous hands-on vigilance throughout the process.

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Jaslok Hospital - Pedder Road - Mumbai