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MouthShut Score

42%
2.56 

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9th Floor, Bank Of Baroda Building, 16th Parliament Street, New Delhi 110001, DL

+91-11-23319808

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SMS messages not delivered on train delay
Jan 06, 2018 11:17 AM 1014 Views

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Travel Convenience:

I had booked train tickets for Swarn Shatabdi(New Delhi to Amritsar) on 1st Jan 2018. My train was delayed and Rescheduled 3 times on that day . However, I did not get any SMS or any reason/justification for the delay in train start time. I had to face lot of inconvenience at the station and had to spent 9 hours in waiting hall of the New Delhi Railway station. I think, IRCTC need to do better job in informing passengers in advance(atleast by 6 hours) so that they can plan accordingly.


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