MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

8%
1.20 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Gurgaon, Haryana India
Reality hits when you claim
Mar 23, 2016 01:05 AM 46773 Views (via Mobile)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I have a Ford Endeavour and have been renewing my policy with Iffco Tokio since last 5 years. They have been giving me no claim bonus as well and I was on 45%NCB. Today, when the car got hit and I had to put a claim, the surveyor is just not ready to understand the story. He has his own whims and fancies. I have paid more than Rs. 1.5 lacs as premium and have been struggling to get a claim worth Rs.  12000 from them. The senior of the inspector who came to check my car is unreachable and the inspector is least bothered. The lousy tone he talks in confirms me that nothing is going to happen.


I am made to believe that they are the customer and not me since I am running after them to get my claim done. This is a real painful situation.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

Write a Review on IFFCO Tokio Auto Insurance

Write Review
X