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MouthShut Score

31%
2.11 

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Bangalore India
Sad Customer service-Really ignorant.
Oct 06, 2016 05:12 PM 5515 Views

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This is with regards to the re-installation request raised No:1103640667.


I was told that my machine will be re-installed before 4 pm today, and nobody from the team had contacted me. I was given a number of Mrs. Leela who is supposed to be the service person.She was very disturbed attending my call and denied service in the area. I called up the manager, who was equally not interested in the matter, cut my call saying he's busy right then. This is heights.


I was warned about IFB customer service before the purchase, which I ignored.But now I learn that IFB has a very bad customer service and would definitely not recommend this to anyone.


Thanks IFB.


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IFB Elena Aqua SX 6 kg Front Loading Washing Machine
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