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MouthShut Score

31%
2.11 

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Think a thousand times before you buy IFB Washer
Jun 08, 2017 11:14 PM 4515 Views

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I have IFB front loading washing machine purchased from Chroma in Hyderabad and is under warranty, the saddest part is there are frequent breakdowns, and even after repeated complaints for days, service is not provided, they are prompt in apologizing with a promise that it will be attended to but nothing happens it so happened that with out attending to the complaint the local service center in Hyderabad has mentioned problem resolved, and I got a SMS stating if satisfied type yes if not No, when I sent a reply as NO you get a sorry message. The call center does not transfer the call to a manager who can resolve the issue. My suggestion to customers is please do not fall for the advertisements, service is very very poor. Please do not waste your hard earned money in buying IFB products, please make sure you have a reliable service center locally before you buy a branded washing machine.


Dr.Ajay


Mobile: 9440344407


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