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MouthShut Score

31%
2.11 

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Dharwad India
WORST SERVICE ARROGANT SERVICE PERSONS - PUNE
Nov 10, 2016 04:12 PM 5664 Views
(Updated Nov 10, 2016 04:11 PM)

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I have purchased the same Washing quality is very poor. Clothes were tearing when we contacted customer the person came and checked the machine he says it is ok,


Next day another IMP cloth of my wife got damaged(long Tear) again we lodged the complaint he checked and says Drum has to be changed since the machine was in warranty he says some Rs.500 to be charged for transportion. We agreed for that I insisted that bring the pack piece since DRUM is the heart of Machine. He says you are not trusting me you make own arrangement. When I got contacted Area executve(Ms.Harshali Ugale) first she says you will get the Pack piece @ 200 Transportaion charges she assured me all good service( I have all recording clips of the same) . When today I contacted her she is saying that it is far away from your place I cant help you. She was speaking like she is not for customer she is for Dealers.(on behalf of Dealer Delta Services)


I have purchased the IFB because trust I have even ignored all persons using the machines whom told me Service is worst.


Now I believe that all customers, reviews about service are correct. Do not ever go for IFB


Still my machine is not repaired I am thinking to move Consumer Court




  • Siddu


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