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Verified Member MouthShut Verified Member
Jalandhar India
Over expensive Services
Oct 11, 2017 08:54 PM 8765 Views (via Android App)

Customer Service:

Staff Courtesy:

I am having D-mat account with ICICI direct from past 2 years. I am going to shift it to another financial Service provider.

Following are my reasons :

My relationship manager keeps on changing every quarter. There is some sustainibilty issue with their employee.

They always keep on pushing you to life insurance products & hardly cares for daily trading calls.

I pay 1000+ taxes for annual maintenance charges.

Their brokerage fee is slightly on higher side viz a viz to other brands.

They always push for ICICI mutual funds, never tell about mutual funds of other brands.

Their latest trading website is not user friendly. It has got complex with excessive useless tabs.

Monthly hit rate of ICICI recommendation calls is not having good percentage.

Their regular staff has less knowledge regarding happenings in stock markets, they are more oriented towards sales.

I advise new comers to read their terms & conditions before opening trading account

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