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Mobile Store customer service
Dec 20, 2009 09:45 AM 3583 Views
(Updated Dec 20, 2009 12:51 PM)

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I was disappointed with the customer service at Mobile Store. Considering that its a chain I was expecting much better customer service. First of all the Store Keepers cant speak English. On top of that they asked me to write the name and address of the person the mobile should be billed too and Even after writing that the store agent at Dhole Patil Road branch made 3 spelling mistakes in total while entering it in the system. So either he was not able to read or he was doing it on purpose.


Finally after purchasing the mobile I get a message on my phone thanking me for shopping at mobile store. Five minutes later another message arrives, and then again and again for the next 10 hours I receive almost 30 copies of the same message. I can just imagine what system they have implemented for they online shopping. I don't think I will ever purchase from mobile store again.


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