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MouthShut Score

7%
1 

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Worst Delivery and customer support experience
Aug 30, 2016 12:15 PM 5150 Views

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I ordered Bunk bed on 13th Aug with full payment.


but almost 20 days still the Bed is not assembled called and complained to Customer support after waiting for almost 15 minutes for my turn came.


The answer I got is It will take another 5 days.


When I asked Why giving some useless excuses like some hardware's are missing which are not available in Pune this that. how come hardware are missing from new Bed assembly.


and the worst thing is there is no return of Items option which I wanted to do.


I have already paid full amount do not know what to do.


I think My only mistake was I paid full amount in Advance.


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