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MouthShut Score

45%
1 

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Extremely poor customer service from HiCare
Nov 24, 2016 07:33 AM 9858 Views

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One of the worst service providers, not as much on effectiveness of their treatment, but on their service to customer. They fix an appointment, telephone that they would come at such and such hour, but do not turn up. This has gone for two months now and they have not yet given the service despite taking one year payment in advance. This amounts to taking customer for a ride. I wanted to speak to one of their senior managers but they are not prepared to disclose telephone number. Their website is useless as it provides only contact to their customer care which is lousy in dealing with customers.


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