Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score




Store Range:

Value for Money:

C-412, 3rd floor, Reliance lifestyle holding, Hamleys, Mall of india, Sector 18, Noida 201301, UP


I feel this review is:


To justify genuineness of your review kindly attach purchase proof
No File Selected

New Delhi, India India
Dec 25, 2017 01:45 PM 2636 Views
(Updated Dec 25, 2017 01:42 PM)



Store Range:

Value for Money:

So I took part in the christmas letter to santa event, I thought it was a great event and took part in it. I had a friend with me at rhe time too. Ive always loved the enormous teddy bear mascot hamleys has and wrote that, didn't think much of it, but yesterday I got a call that I won. I was so excited and was waiting eagerly for it to come tommorow, turns out they sent me a tiny teddy bear which I didn't even half need. I specifically told 2 people and asked them what to write and it was quite clear what I received wasn't what I asked for. I understand the giant teddy bear might be too expensive too give away, but I don't remember them mentioning any budget to stay under and since I being lucky enough to win, I think I should have received what I asked for. Why give false hopes to kids like me, honestly I was very disappointed. Might be false promotion, maybe a misunderstanding but I really hope it does get fixed as this is unacceptable from an international company and can't believe such a thing happened. After this, when I called the store, they said that they would give something close to what I asked for, which is kind of stupid. And they said its not in stock and im pretty sure it is. I would like to believe it was a simple misunderstanding, but they said they would take care next year, which means they know their mistake. Honestly any one reading, I want to say that if you take part in these events, dont have too high hopes as you might end up disappointed like me. I will update on this matter if I visit the store, but I do hope this issue gets solved by someone more kind and mature than en the man my parents talked too.

Upload Photo

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Comment on this review

Read All Reviews


Hamleys - Sector 18 - Noida