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MouthShut Score

77%
3.15 

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HTC

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Bangalore India
PLEASE DONT BUY HTC PRODUCTS
Feb 03, 2013 11:35 PM 2782 Views

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I was in one of the support centers in Bangalore and the guy has taken the delivery of HTC One X cam to complain that it is not working. The customer support executive mentioned that since it is under warranty the same can be replaced.


The issue is not about exchanging the product. But about the reliability of the instrument.  It shows the products are not well tested before release to the market. Luckily it is under warranty and hence he can exchange. But after 1 year when the warranty is over, the same cannot be repaired.


I have a HTC sensation and they are claiming that it will cost 13000 for the circuit and 2500 for fixing the circuit. It has been more than 3 months that they even cannot provide a battery. For people in  Bangalore check in any mobile shop and you will not get any spares for HTC. You have to get it only from HTC Centre


I am reachable at 9900002572 to answer any queries from HTC.


Regards,


Venu


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