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MouthShut Score

39%
2.34 

Phone Banking:

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Verified Member MouthShut Verified Member
Junagadh,Gujarat India
Very Embarrassing.
Mar 16, 2019 05:33 PM 2036 Views

Phone Banking:

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Internet Banking:

Customer Service:

This bank is not good with phone banking at all. I am a businessman so often I use a banking app to pay my bills. I have a current account in HDFC Bank. This bank has a worse phone banking app ever, they just don't work properly. yesterday I am paying my wife's postpaid bills but the payment could not be done because the bill amount was 6000 rs. and the app can only pay the amount which is below 3000 rs. This bank app will not saw my bank balance or basic detail of my account. This bank is good in finance or any other way but not good in phone banking. So if you are a phone banking user then go for another bank. I personally prefer KOTAK MAHINDRA BANK over HDFC BANK


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