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12%
1.88 

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HCL

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Verified Member MouthShut Verified Member
Ahmedabad India
Its average
Apr 13, 2016 07:23 AM 2325 Views

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Recently I bought HCL ME AE7-A1.This is from HCL one of the most common and best brand but after purchasing this tablet I think that chinese products are much better than this one. The worsy service peovided by the customer care.


I purchased this product from authorised retailer and got the proper product but after few days I started getting problem in charging. Charging time increases very and tablet was discharged rapidly.


I contacted customer care because my tablet was under warranry of 1 year.


They asked me to bring the tablet at their service centre. I reached there but the receptionist is very rude and showing attitude to customers like he is the king of somewhere. Center is full of customers and not having any seat to sit and have to stand for half an hour. Then I am asking executives to check my device but no one is listening to me after multiple tries they taken my tablet and given me a time of 8-10 days but I got my tablet after a month and the issue was not solved. I wouldn't understood why they did so?


And request not to buy this product it's pathetic product of bad quality.


I give 2/5.


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