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MouthShut Score

90%
3.80 

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

42-A, Park Mansion, Park Street, Kolkata 700016, WB

+91-9831002369

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Verified Member MouthShut Verified Member
kolkata India
Pretending to be busy
Dec 07, 2015 11:59 PM 2093 Views

Food and Presentation:

Ambience:

Customer Service:

Value for Money:

The Gupta Brothers opened here a couple of months ago at  Salt Lake City. The shop is at a very prime location just beside swimming pool, At CF block.  I am a frequent visitor to the shop & am sharing a strange experience that I go through every time.


You visit the shop, call for attendees to order for sweets, they will look at you & will pretend as if they are pre occupied. You will be put to wait for couple of minutes before they take your orders. Very disorganized management, Customer orientation is missing. Very casual approach as if customers have ample time to wait & buy sweets,


At the payment counter also the body language of the cashier is not very healthy.


In short they will behave in such a way as if the customers have no option except their shop.


I am again switching back to our regular shop Baancharam for this callous approach


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