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14%
1.48 

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Verified Member MouthShut Verified Member
Indore India
Pathetic service
Apr 22, 2019 04:07 PM 16466 Views (via Android App)

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Hello readers my name is Anmol molwa and today I am reviewing on gozocabs after suffering from these pathetic service providers actually me and my mother needs to go To Pithampur for attaining and marriage of my cousin brother so I had booked an gozocabs at a charge of 15 hundred rupees the arrival time of cab was 11 m on 15 first of all the cab did not came it time so I call their customer service which is very slow they are just sitting there not providing proper information to the customers anyhow after 5 minute of conversation they told me that the cab is in traffic and it will came 12 am so I waited after that when the cab game firstly it was not in very good situation the cab is very old and driver is not professionally trained the even don't know how to talk with passengers any how we manage and we start travelling when we reach to the destination the driver takes extra 300 rupees I don't know why but after paying where am I call their customer service they told me that it's driver fault not their fault totally worst and pathetic services the even don't know have any control on the drivers and after some days I came to know that the driver is still in that company after making me fool very bad company providing their services no proper arrival timing the proper customer service no travel convenience I was very angry by their services and after that I have never booked any gozocabs totally pathetic services


So I just want to inform you and be aware you that if you have any emergency then never book gozocabs because they don't have any proper arrival timing now punctuality and no travel convenience not proper customer service and also driver attitude is this trusting so this thing in your mind while booking any cab.


Regards


Anmol molwa


6268194869


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