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MouthShut Score

47%
2.54 

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Nice car service by getmecab
Nov 29, 2015 10:29 PM 7965 Views

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I am hesitant of online car agencies, as my previous experience is not the most memorable. But few weeks ago, I got a promotional mail from GetMeCab, and it prompted me to try online cabs again. On calling customer care.


I was informed that I can make the booking myself. After 10 minutes of dilly dallying, he agreed to make my booking, which I found surprising given the focus on customer service from startups these days. My Jaipur trip started in a rented Innova from GetMeCab, and I found the driver offering a napkin to me at start of trip. Moreover, during the trip.


I found a few novel things that this company claims to be differently doing. Like my car had a small note explaining the Fare details, and specific notes to remember while paying the driver. I really admire any startup going the extra mile for customer service. Hassle free trip, so no complaints from my end, all the best to GetMeCab.


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