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MouthShut Score

46%
2.54 

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+91-901515454

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Extremely awful
Mar 19, 2017 11:01 AM 6726 Views

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I have booked cab from Lucknow to Nainital for 4 days and had following experience with GETMECAB


1) The driver had no knowledge of journey and direction of any road from Lucknow to Nainital and had to struggle in finding the road. had to ask many people on the road to get the direction


2) Missed out many directions while travelling in the city and had trouble in remembering the roads. I had to sit with the driver for giving him the directions always.This made my journey stressed and uncomfortable


3) Many times had to travel extra for missing out the directions which increased my unnecessary travelling kilometres and I was made to pay for that


4) I WAS MADE TO SIT MORE THAN 50 MINUTES IN CAR AFTER THE END OF JOURNEY TO SETTLE THE AMOUNT.


the miscommunication between the operator, representative and driver lead to the mental trauma where I had to deal with all the three parties simultaneously which was extremely frustrating. The driver was not made aware of the policies of getmecab on which driver directly asked me to pay on his own understanding of policies which was inflated in numbers.


I had to face the trauma of more than 50 minutes in handling the communication between those three parties.


5) Even after going through this trauma and ending the journey with full payment agreed by all parties I was kept getting a call from the driver which become frustrating for me.


my OVERALL EXPERIENCE with the site is EXTREMELY AWFUL.


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