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MouthShut Score

46%
2.53 

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Getmecab Taxi service
Oct 10, 2017 03:52 PM 6259 Views (via Android App)

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I have booked roundtrip cab from Mumbai Airport- Aurangabad-Shirdi-Nasik-Mumbai. I have booked well in advance and paid Adv booking amount 3 days prior to my trip. Despite my several request to customer care and email the vehicle did not report at Mumbai Airport by 5 AM. The driver named Dilip attended my call and immediately switched off his mob. Tried getmecab customer care but from 5AM to 615 AM calls were not taken. After 2 hours ordeal another Driver with car came by 715 AM. I was made to wait in airport for more than 2 hrs becoz of unprofessional and unethical service by getmecab. Further alternate driver sent was very old, overspeeded, rash and unable to drive during night due to old age and no reflex action. Further he was not aware of routes. Very poor service


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