Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

MouthShut Score


Customer Service:

Staff Courtesy:

I feel this review is:


To justify genuineness of your review kindly attach purchase proof
No File Selected

It is a nightmare dealing with these goons
Aug 22, 2019 12:00 PM 2804 Views (via Mobile)

Customer Service:

Staff Courtesy:

My parents had booked Gati Packers and Movers to shift our belongings from Kolkata (West Bengal) to Dhanbad. While discussing over the phone they will act/put on a show of being extremely nice and understanding. But as they started the packing process the slew of problems started. We had booked a container styled truck, but they started arguing over the phone that they had not promised us of such a truck and kept saying that this was never discussed. They outsource packing to daily workers, who are least bothered of how to pack things. One of the workers stole my Galaxy Watch charger and after asking him repeatedly he just lied to my face blatantly. Despite all this we went forward because there was no turning back now. After the loading was done, we got the article list and then they said some amount had to be transferred and the rest paid in cash, to which we agreed. Before I go on, they were supposed to load the furniture and other belongings at 4 pm but didn't turn up till 10 in the night. Which threw our plans off totally. Next day they started hounding us for the money saying we had to pay the whole amount if the truck was to be released. They acted like goons, nothing but petty criminals, threatening to hold back the consignment and also lying to us that they had given us a money bill which is mandatory when they had not. Even the owner and workers couldn't corroborate their stories and both kept lying. He(Ajay Agarwal, the person we were in contact with from Kolkata office) even threatened to stop unloading when we said we didn't get a money bill. As we have started to unpack we've seen that the study table is broken, cushions and pillows are missing. The Galaxy Watch charger that one of the workers stole costs 3000 rupees. It might seem like a small amount to some people but that's a lot, if they can steal things when packing itself, who knows what goes on later. They even packed the Television remotes in the sofas itself and kept saying they never saw it. Do not hire them for your move and please do so at your own risk. They are highly unprofessional and with an extremely unruly attitude. Please choose someone else, but do not put your belongings and valuables in the hands of these thugs.

Upload Photo

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Comment on this review

Read All Reviews


Gati Packers and Movers