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MouthShut Score

9%
1.29 

Customer Service:

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Verified Member MouthShut Verified Member
Coimbatore India
Aditionally Charged in Delivery
Feb 19, 2016 02:29 PM 17649 Views (via Mobile)

Customer Service:

Staff Courtesy:

I had utilized them to transport my things starting with one city then onto the next. They harmed my merchandise amid transport, of which they assumed no liability.


To top that even their customer care support did not participate saying that it wasn't secured by me under protection so they held no risk for any products harmed.


Likewise their driver charged me an additional aggregate of 2500/ - saying that it was for "repacking and air pocket rapping" the stuff(that I had officially pressed!) however no such repacking was done on entry of the products. When I reported the same to their customer care, they said that Gati did not charge for repacking.


Finally there was no action taken and it was a loss for me.


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