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MouthShut Score

23%
1.80 

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SURAT
0 STAR WORST SERVICE AND NO RESOLUTION FRM 45 DAYS
Jul 20, 2019 12:54 PM 2080 Views
(Updated Jul 20, 2019 12:51 PM)

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Service & Support:

I m complaining to the GTPL Customer from th last 45 days because of I am not getting the internet. everyday the executive will tell within 24 hrs th roblem will get rsolved but within 24 hrs the ticket will get closed and there should be no resolution.


if we inform the same to the call center they will tell to mail the same to their support team.


after continuos mails from the 45 days and continuos calls from th 45 days there was no resolution


I asked them to close the connectiona nd refund the amount which I had paid but they will tll wait for the day the problem will get resolved.


wait for the dy wait for day wait for the day becomes 45 days but nothing will happen


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