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MouthShut Score

23%
1.80 

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Customer care can't do anything
Aug 08, 2019 06:29 PM 430 Views (via Mobile)

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Go for GTPL if you willing to go to their office instead of calling customer care because every time they say your issue will solve in 24 hour


but that 24 hour never end


even if you get number of their superior or main head kf gujrat nothing happens


my connection was off for more than 1 month because they can not shift my connection to 1 society to another society.


i called daily, they not giving refund nor extension of off days due to their issues


they say its their policy to not give extension even service stop due to their issue.


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