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MouthShut Score

23%
1.79 

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Verified Member MouthShut Verified Member
Kolkata. India
GTPL broadband
Feb 22, 2019 09:31 PM 6180 Views (via Android App)

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I have been using GTPL broadband since 2014 and I was pretty much satisfied with it. But for the last few months have been facing connectivity problems everyday. I call up customer care everyday to register a complaint and request to resolve it on a permanent basis. But what I got from them so far is only assurance of sooner solutions. Today the speed is limited up to 0.4 mbps for almost 5 hours where I have 4 mbps plan. It seems they really don't care about such permanent connectivity issues. The service is getting worse with time. So now I cannot recommend this to anyone.


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