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MouthShut Score

32%
2.16 

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Poor Quality Shoes/VERY POOR CUSTOMER SERVICE
Mar 17, 2017 02:01 PM 5328 Views

Customer Service:

Staff Courtesy:

Bought a shoe in the 2nd week of Dec'16, wore it for 4-5 hours, realised the pastings issue with the shoes and also the sole got half rubbed(just by walking), sent a mail in the first week on Jan'17, got no response, folowwed the same procedure again and again. Got response after ONE AND HALF MONTH requesting to share the details of the product and. etc.


Was in abroad so not able to share the same as I was not carrying those POOR QUALITY SHOES of which I was asked to share the pic.got a mail after a weeks time from FL CS Team since there has been no revert therefore we are closing the case, replied with a reason and within two hours shared the required details now its been close to 3 weeks there has been no response from the team.?


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