MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

75%
3.52 

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Rs. 10,19,000 (Ex-Showroom)

Ford

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

FORD FIESTA HORROR STORY
Apr 11, 2007 05:09 PM 8444 Views

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

SYSTEMS BREAK-DOWN AT FORD MOTORS


I had purchased a 'FORD FIESTA' on Jan. 30th, 2006 and also 3 year TOTAL MAINTENANCE PLAN ( TMP ) for which FORD collected additional 16, 000/- from me.


In Feb. 2007, I approached their dealer M/S. Amin Ford for fourth service and was informed by them that they had resigned Ford dealership. I tried to book servicing officially at the web-soite, but that also ssemed to be in operative -"PAGE REQUESTED NOT AVAILABLE".


I then sent e-mail on March 20th to: - custmail@ford.com with copies to




  • ajaganna@ford.com




  • lpurusho@ford.com






There was no response, although return receipts are available. Again another e-mail was sent on March 31st, 2007 with additional copy to -       cargainz@ford.com.


I got a telephone on April 2nd, 2007, if I wanted to get car serviced. I reacted positively and took the car to the dealer on April 3rd, 2007 after duly informing by e-mail at all the above addresses. I took leave of office and Upon reaching the dealer, I gave the list of work including TMP work. Dealer regretted to take TMP work as he does not get payment from FORD. Thus the FORD FIESTA remained unserviced.


All my mails have till date remained unreplied. FORD has clearly failed to discharge their responsibility and taken us customers for ride. There seems to be total break-down of systems in FORD.


SUDHEER S. MEHTA


Baroda, Gujarat


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

Write a Review on Ford Fiesta TDCI

Write Review
X