MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Brands
MouthShut Logo

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Score

29%
1.96 

Check-in Counter:

Staff:

Seating Space:

Punctuality:

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

NOT GOING TO USE FLYDUBAI AGAIN!
Mar 07, 2018 01:20 AM 1678 Views (via Mobile)
(Updated Mar 07, 2018 01:16 AM)

Check-in Counter:

Staff:

Seating Space:

Punctuality:

Long review but please read till the end because This so called Budget airline had low quality and zero service! But then why was the price exactly same as Emirates Airline ticket!?


I travelled from Mumbai to Dubai on 4th March Flydubai Flight no. FZ 446 timing 5am-7am, the price I paid was actually the same as Emirates Airline around rupees 15000 for 1 way single adult ticket. However for the same price Emirates is 100 times a better airline experience. I really regreted not buying emirates and chosing this poor flydubai flight!


Honestly overall this Fly Dubai experience was a nightmare!


1st the booking emailed to me had errors from their side but there was no response from flydubai contact centre despite trying to contact and emaling them several times for amendments!


2nd The flight was delayed with no prior announcement and nobody at the check in was saying or announcing anything unless we went up to them and asked them what was happening. 3rd The plane looked old and when it took off the left side of the wing(motor/fan or whatever it was) made such an annoying loud noise like it was being forced to work, it was scary that the sound did not stop until a good 20 minutes of take off and it felt the plane would go down any minute!.


This aircraft really did not look or feel fit enough to fly, it kept trembling and shaking in the air even the interior was shady looking. the seatbelts were worn out, the plane had mosquitoes fly around, the cabin crew jumpers looked worn out too, sorry to mention but the cabin crews appearances were also not upto the mark, I remember the arabic lady had a crooked front teeth and looked strange when she smiled and had lots of acne, The male attendant serving business class had a pot belly sticking out and the other ladies had messy hair and could use some grooming /makeup lessons. Not to mention the only female attendant who spoke hindi in this mumbai flight was quite rude and arrogant in dealing with passengers.


The saftey demo life jacket was so gross and dirty it had turned brown with dirt on the front neck area .yuck! Do we really need to see this? Is money really such a big issue that you can not wash or clean these demo life jackets?.


4th Flydubai said you have to buy your own meals BUT no one even served water! Come on atleast be human enough to serve water to passengers!. No tv channels no entertainment unless you also pay for watching tv. lol! 1 passenger asked for a blanket and the indian speaking attendant said sorry blankets are only for business class. Later another passenger this time an old lady told the same hindi speaking attendant that she was feeling cold so this attendant turned off/low the ac for everyone. making it quite hot inside the plane. but no one bothered to give the old lady a blanket instead you turn down the cooling of the entired heavily packed plane.


My dear flydubai but for exactly the same price Emirates or even Jet Airways etc etc was giving me a Free meal, water, tea, coffee, free onboard entertainment, a BLANKET and clean well groomed soft spoken flight attendants!. so what nakes you think after such an experience people will willingly want to fly with you again?!. there is such tuff competition in every business thats why bussinesses offers something memorable to their customers but shocking to see how much you dont care about your service. my relatives too felt the same and have stopped booking flydubai tickets since past 2 years now they dont even consider flydubai as a 3rd alternative when their as mucb better airlines providing good quality and service! Overall we had a sad experience and wished there was a human touch of kindness somewhere in your service. atleast next time offer water to all passengers and a blanket to the elderly when they are cold to show some sort of compassion kindness and care instead of just showing the ruthless money making side of your business.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Fly Dubai Airline
1
2
3
4
5
X