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MouthShut Score

67%
3.22 

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1800-208-9898, +91-80-49400000, 1800-102-3547

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Pathetic platform backed by cheap customer service
Feb 06, 2020 01:55 PM 449 Views

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In digital's age how an e commerce platform like flipkart can survive? Second time in last two weeks, suffered due to their messed up system and incompetent customer service. First time they delivered a different product and upon request to replace the product their customer care service logged the request as product accepted so had tough time returning it.


Second time ordered a watch. Payment deducted from the bank but product is "out of stock" on order page. How the hell Flipkart can take to the payment page when the product is out of stock? And on top of it rather understanding the anxiety of a customer their customer care service is high-headed.


If there was negative review, I would have given that. Never ever going to use Flipkart and will highly discourage people from using it.


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