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Good service and very well priced
Apr 07, 2008 05:42 PM 12968 Views

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This review is about a return flight from Mumbai(Bombay) to Helsinki-Amsterdam. Our choice is partly because of the timings(day flight) and partly because of the price. There are number of restrictions on travel to Europe post 9/11 and therefore we(family of five with travel experience) were upset with repeated checks say for visa stamping before check in etc. The station manager in Mumbai is a cheerful and practical guy, and has his own style of humour! The passenger groups with children/infant gets to board first on all flights! Be sure to show the visa stams again at boarding! Obsessive!

But the equation was more than made up in the cabin with courtesy and continuous service. Cups and cups of water and fruit juice was being supplied throughout the seven and a half hout flight, tirelessly. Their care of infants and children on board was good too. All the children get a work book/activity book to keep them(atleast for few minutes!) occupied. Food was better than reasonable, but be sure to order Indian and or Vegetarian food in advance, particularly for the European lap! We were served only meat(and potatoes) and we survived because the flight between Helsinki and Amsterdam was only two and half hours!  The video displays are, well, nothing compared to those on Kingfisher and Jet Airways in India, but there are about 10 channels with atleast two to four movie screenings in Hindi and English. Audio was not very good and so were the ear phones, but imay be in the flights I travelled were faulty!

Seats in economy is nothing much to write about, but they did the duty well but then the supply of blankets and pillows to each seat was a great touch! There is no provision like in Indian planes, to safe keep your jackets! You take care of them yourself!

The immigration police in Helsinki are very strict, methodically removing every drop of water(bottles) from your baggage, and frisking is thorough and some how I felt unhappy. But they give this treatment to everybody! Does that make it better?

Well, the final question, will I fly again on Finnair? Yes I will though my seven year old son will want to experiment with other airlines!

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