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MouthShut Score

8%
1.37 

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+91-44-60006000, +91-44-28889999, +91-44-24732020

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Horrible experience. Ola and uber are way better
Aug 16, 2018 03:37 PM 7848 Views (via Mobile)

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Worst experience with fasttrack. No one cares to ensure customer is satisfied. Booking id- 63795. Inspite of several complaints no call received from their end. Booked taxi for 8 ppl 2 days in advance however wrong cab received. Waited 1.5 hours and 3 drivers were changed. FT quoted 3841 for the travel but ended up paying 5k to the driver. They cheat you saying you don’t have to pay driver beta however the bill doesn’t include the charge. No AC was provided by the driver for one way travel in hot chennai weather however paid for AC CAB. After so much dissatisfaction the customer team is politely saying we will take your feedback. Also never fall in their trap as they offered 10% discount for new user however no discount was given in the bill. Driver refused to wait while I wanted to discuss this with FT team. Ola and uber gives 100% better service. Vinita


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