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MouthShut Score

19%
1.66 

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Online order store pick-up woes
Nov 13, 2015 10:56 PM 15101 Views

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For the first time I tried Croma online store. I chose the pick-up at store option as the Malad Croma store is close to my place. I visited the store this Saturday to pickup my ordered item, but to my shock it took them more than an hour to fetch the item. I was really disappointed, I presume the whole idea of online order & store pickup is to save on time.


But this proved to be the other way round. When in US, I always preferred the online order & store pickup option from Walmart & Best Buy as this way I could save on any deliver charges for small ticket purchases. Anyway lesson learnt now I will think twice before I do an online order especially with store pickup with Croma retail. Next time if need be I might go for home delivery. Please share your experiences with store pickup option not sure if I'm the only one who experienced this issue.


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