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MouthShut Score

19%
1.66 

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Rashesh Mall, Near Maxus Mall, Next Venkatesh Hall, Sri Vallabhacharyaji Marg, Bhayander, Mumbai 401101, MH

+91-7207666000

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Hyderabad India
Poor service at Croma outlet
Nov 11, 2015 03:09 PM 2352 Views

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I never thought a TATA enterprise would cheat customers. I had bought a Sound Logic head phone from your Hyderabad Airport store. Within about 3 -6 months it conked off. Your guys are refusing to accept. I am bewildered at the attitude of your store guys. Their behavior is unlike a retail industry. It is sickening. I have decided never to trust you guys.


If the product has a manufacturing defect, what is your problem in exchanging? I am sure you have a back to back guarantee with the supplier. I can definitely vouch that Sound Logic would not refuse if they see the defective product.


Krishnan Govindan 897840xxxx


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