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MouthShut Score

30%
2.04 

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Verified Member MouthShut Verified Member
Bhopal India
Refund Pending From One Year
Oct 28, 2017 12:29 AM 8388 Views (via Android App)

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Hello companions, today I would like to share my personal pitiful experience of craftsvilla.com. I return to dress materials of 949 rupees each, total amount rupees 1898. And it's been a year and half and I keep sending the emails and reminding them about this now and then, but I have not received any response from them. The customer care agents talks in an improper abusive way. It's been here in half as I have place this order in May 2016. I wish to resolve this issue as soon as possible. I have all the mails I have sent to them and the picture of the dress I ordered.


Moreover the reason of refunding was the material of the dress. The material seem to be very poor quality and moreover the dress shown in the picture was totally different than what they sent to me.


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