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MouthShut Score

54%
3.65 

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Hyderabad trip-
Mar 14, 2019 08:36 PM 2117 Views (via iOS App)
(Updated Mar 14, 2019 08:47 PM)

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Member name : DR M K PURUSHOTHAMA


Membership no: CVBG2MPCLUB5LB259872


We had got complimentary stay for 4days and 3nights at country club and flight tickets to hyderabad for becoming a member.


Our stay was arranged at Amrutha Castle, hyderabad. The hotel was good and the meal at the hotel was really amazing. Our agent from Country vacations Mr Girish was really helpful and would respond to our queries well. The only problem is that the people at Country vacations dont respond immediately. We had to call them a thousand time for getting the confirmation of our trip and also for getting our flights booked. This irresponsible and careless behavior from their side was probably because our stay at the hotel and flight tickets were complimentary. I hope to get better treatment and response next time. Overall it was a good experience during our stay at country holidays. so I ll be giving 3 stars just for them to improve their customer service but everything else deserves 4 stars.


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