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Good After-Sales Service - Desktop Computer
Jul 09, 2015 10:55 PM 3100 Views
(Updated May 16, 2016 08:46 PM)

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I bought a desktop computer from Compuciti, MG Road, Camp, Pune after due diligence and on the recommendation of my brother. The price was about Rs. 27, 000 for a relatively high-end product.


However, the computer crashed repeatedly, which was really frustrating, even after installing Quick Heal anti-virus software. However the after-sales service of Compuciti was quite good. They rebooted the computer and installed all the software four times without any extra charge. They even changed the hard drive.


I have to admit I was quite frustrated and wished I had bought a branded computer. However, the Compuciti management assured me that this was very unusual and they were right. After changing the hard drive, the computer hasn't crashed again and I have had absolutely no problem since the past six months.


However, next time I may buy a branded desktop computer or maybe a laptop from Compuciti.What's your advice?Have any of you had similar problems with branded desktop computers?


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