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MouthShut Score

82%
3.93 

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Worst experience
Jun 26, 2019 04:24 PM 1507 Views (via Mobile)

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Recently We booked 3 days pacakage for manali


In starting I already told that I have 15 month baby. Give us good package.


After many discussion with our tour agent . I opt this manali package. Royal park resort give me of my choice which I forced him to give me this hhotel. I booked it for super delux. But I got only standard room. Then I complained to the agent he changed our room.


Hotel was good.


But our driver is not good .


Driver is always late . Whenever he want to come ..he come. Using abuse language. Even travel agent have not good communication with them.


We booked innova car . When we reached bus stand after an hour one alto car come. And we r 5 members so teaming two members come in auto rickshaw.on second day we r ready give 10 am time to driver .. he reached 12.30 pm


When we talked with him on mobile ..he using ki udd kar aau Kya. Itna jaam hai manali mein.


On last day that is today our tours agent booked volvo 6 pm in evening.


And we check out hotel 12pm sharp.


From till to now we r sitting in reception.


I said to driver we have lot time. U come and get us in mall road I'll give u extra amt.but he said I'll come on 4pm. He come on 5 pm.


Wasting our time. My 15 month baby suffering a lot. We wait for 5 hrs in reception after that we have 15 hrs journey.


Worst worst experience.


Colors of india change ur travel agent ...Driver.


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Colors Of India Tours Private Limited - Shimla
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