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MouthShut Score

13%
1.44 

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The worst customer service ever
Dec 15, 2018 10:11 PM 457 Views

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The worst customer service ever. They are a complete scam.


If you want to change your ticket, they charge a huge amount compared to what you can see online, and they tell you that you have to pay first and then they will transfer your request to another team. If meanwhile the fare change you don't have the choice to cancel the operation, you have to pay the new amount whatever is the difference. This is the most stupid procedure that I have ever heard off. Complete non-sens. Never again I will buy from them.


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