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22%
1.84 

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1800-180-2484

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Pathetic customer service
Jul 14, 2019 06:43 PM 843 Views (via Mobile)

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I have been using citibank credit card since 2009 and now decided to discontinue that only bcoz of their worst customer service. I don't know why they changed the rules to provide only specific doc proofs and not accepting utility bills as address proof. When called customer care there is no proper response and simply asked to cancel credit card if I cannot provide aadhar card or passport for existing address.


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